FAQs

Are your products vegan and cruelty-free?

Yes! All Tresglow products are 100% vegan and cruelty-free. We are committed to caring for the planet and animals.

 

Are your products safe and non-toxic?

Absolutely. We use clean, non-toxic ingredients, free from parabens, sulfates, phthalates, and other harsh chemicals.

 

Do you ship internationally?

Currently, we ship within the United States only.

How long does shipping take?

Orders are processed within 3–5 business days. Once shipped, delivery takes another 3–5 business days. You’ll receive tracking info once your order is on its way.

 

What is your return policy?

We accept returns on unopened, unused products within 14 days of delivery. Please contact us at tresglowskincare@gmail.com for instructions.

 

How can I contact customer service?

You can email us anytime at tresglowskincare@gmail.com. We aim to respond within 1–3 business days.

 

How do I choose the right product for my skin type?

Each product page includes detailed descriptions and ingredient lists. If you need personalized advice, feel free to reach out!